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Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.

  1. Please email returns@jubalstore.com to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:

Jubal

Regd Office :
3rd Floor,
Infinity Plaza,
Siddhivinayak Nagar,
Shivajinagar, salvi stop,
Ratnagiri -415612

  1. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These includes Strings, Digital Equipments

Merchandise that has been  used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your  item is under a manufacturer defect, you will not be subject to a restocking fee in this case, but you still will have to pay return shipping.